Privacy Policy

Effective Date: 01/11/2024
Last Updated: 28/11/2024

Runderwear is part of Masters of Mayfair Limited. This Privacy Policy explains how we collect, use, and protect the personal information you provide when using our website and services. Runderwear is committed to safeguarding your privacy and ensuring your rights under applicable laws, including the California Consumer Privacy Act (CCPA), California Privacy Rights Act (CPRA), and other applicable privacy regulations in the United States.

Topics

What Information Do We Collect About You?
How Will We Use Your Information?
Marketing
California Residents’ Rights
Cookies
Children’s Privacy
Other Websites
Changes to This Privacy Policy
How to Contact Us

What Information Do We Collect About You?

We collect information about you when you:

Register on our website.
Place an order for products or services.
Voluntarily complete customer surveys, provide feedback, or participate in competitions.
Use our website, which collects usage information through cookies or similar technologies.

Information We May Collect Includes:

Name and contact details (email address, phone number, and shipping address).
Account details, such as login credentials.
Purchase history.
Feedback, survey responses, and other content you voluntarily provide.
Website usage data, including IP address, browser type, and device information.

Sensitive Information: We do not collect sensitive personal data, such as race, religion, or health information, unless explicitly requested and consented to during specific campaigns.

How Will We Use Your Information?

We use the information we collect to:

Process and deliver your orders.
Manage your account and provide customer support.
Enhance your experience on our website through personalisation.
Comply with legal obligations and prevent fraud.

Data Sharing:
Runderwear does not sell or share personal information by default. In cases where specific data collection campaigns involve partnerships with other companies, these campaigns will have their own policies and terms and conditions, explicitly informing customers about data usage and sharing.

Data Retention:
We retain your information only as long as necessary to provide our services, fulfil legal obligations, or resolve disputes.

Marketing

We may send you information about Runderwear products, services, and promotions that may be of interest to you. You will only receive marketing communications if you have opted in.

Opt-Out:
You can opt out of marketing communications at any time by:

Clicking the "unsubscribe" link in our emails.
Contacting us directly at hello@runderwear.co.uk.

California Residents’ Rights

Under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), California residents have the following rights:

Right to Know: Request details about the personal information we collect and how it is used.
Right to Access: Obtain a copy of your personal information in a portable format.
Right to Delete: Request the deletion of your personal information, subject to legal and operational exceptions.
Right to Opt-Out: California residents have the right to opt out of the sale or sharing of their personal information. (Note: Runderwear does not sell personal data by default.)
Right to Non-Discrimination: You will not be penalised or denied services for exercising your privacy rights.

To exercise these rights, contact us at hello@runderwear.co.uk.

Cookies

Cookies are small text files stored on your device to collect standard internet log information and visitor behaviour data. We use cookies to:

Enhance website functionality.
Analyse website traffic and usage.

Managing Cookies:
You can manage or disable cookies in your browser settings. Note that disabling cookies may affect website functionality. For more information, visit www.aboutcookies.org.

Children’s Privacy

Our website and services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13 without verifiable parental consent. If you believe we have collected information from a child under 13, please contact us at hello@runderwear.co.uk.

Other Websites

Our website may contain links to external websites. Runderwear is not responsible for the privacy practices of other websites. We encourage you to read their privacy policies before providing personal information.

Changes to This Privacy Policy

We regularly review and update our Privacy Policy. Any significant changes will be communicated through a notification on our website or via email. This policy was last updated on 28/11/2024.

How to Contact Us

If you have questions about this Privacy Policy or would like to exercise your rights under applicable laws, please contact us:

Email: hello@runderwear.co.uk

Postal Address (UK):
Runderwear, Office No. 28, Foundry 10,
Dolphin Centre, BH15 1SP, Poole, United Kingdom